1. The conditions of sale and delivery are legally binding for the ordering and purchasing of goods through the internet offered on the websites www.roggenhof.at and shop.waldviertler-whysky.at.
2. Delivery The goods are delivered by parcel post usually within 2 to 3 working days. The invoice is enclosed with the goods. The delivery cost for one parcel (containing 1 to 6 bottles of 0,35l) are:
Within Austria 7,- Euros Within the EU 14,- Euros Outside the EU 28,- Euros We do not deliver to Switzerland due to their complex customs and excise regulations.
3. The contract for purchase and delivery of goods offered on our websites is solely between the customer and the Whisky-Erlebniswelt J. Haider GmbH.
4. The contract becomes valid by sending the electronic order and the electronic, oral or written acceptance and finally the delivery of the goods. Deliveries abroad will only be accepted after prior explicit agreement. The goods remain the property of the seller up to the point of receipt of payment.
5. Cancellation The customer has the right to cancel the order within 7 working days.
6. Judicial location Austrian law will apply to all transactions. The judicial location of the seller will be relevant in any dispute.
7. Complaints Any complaints should be sent to : Whisky-Erlebniswelt J. Haider GmbH A-3664 Roggenreith Roggenreith 3 Telefon: +43 (0)2874 7496 Fax: +43(0)2874 - 60596